Call +40 123 456 789
Free shipping for all and Free COD for Order above Rs 999
Call +40 123 456 789
Free shipping for all and Free COD for Order above Rs 999

FAQ

ORDERS

How do I place my order?

o place your order, follow these steps:

  1. Please browse through our website and explore variety of designs and products to find your desires, choose the relevant size in case of t-shirt, Hoodies (if you are not sure of the size, refer the size chart to find the correct size) and click on the ‘Add to cart’ button (you can add as many as products in cart).
  2. ‘Shopping cart’, you can either choose to continue shopping or confirm the order.
  3. Once the Shopping cart is all set, proceed to checkout, submit your shipping address, select the desired payment process and confirm your order.

How will I receive my Order?

Products will get delivered in 5-7 business days.

How will I get confirmation that my Order is placed successfully?

We’ll send an email or SMS with your order information to confirm. Sit back, relax and wait for your awesome products to arrive.

I paid online for my order. The order was not successful but my money got deducted. What really happened to my money?

  1. Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days.
  2. For assistance you can write to us at help@orangemangoapple.com, we will be happy to help you out.

How should I check the status of my Order?

  1. You can track the status of your order in your account. you have a user account and were logged in while you placed your order, rest assured you can track the status of your order in your account.
  2. Once your order is placed, we will send you confirmation of your order details over email and SMS. Again, once we dispatch your shipment you will be notified via SMS. In case of any unusual event which delays your order, you would receive a special update from our end.
  3. If you still have apprehensions, write to us at help@orangemangoapple.com, and your issue will be addressed.

PAYMENTS

Is it safe to shop online if I make payment using net banking, Debit card or Credit Card or Wallet?

Yes. We process 100% Secure payments using the best SSL certificate so you will be able to buy safely and securely. Also, we are using the most trusted payment gateways – PayU & PayTM. Buy with confidence.

Are there any hidden charges?

There are absolutely no hidden charges.  You pay only the amount that you see in your order summary.

DELIVERY

What is the delivery time period?

Thought we are committed to deliver your product to you as soon as possible however It will take 5-7 days for delivery after shipping of products.

Do you apply any shipping charges?

We offer FREE Shipping across India for all orders accept Cash on Delivery charges are there for order below Rs 999 .